Privacy Policy

At Vozareth, we collect various types of information to provide you with our men's styling services and improve your experience on our platform. The information we gather falls into several categories.

Personal Information: When you create an account or use our services, we collect information such as your name, email address, phone number, and billing information. We also collect your physical measurements, style preferences, and personal styling goals to provide personalized recommendations.

• Contact details including name, email, and phone number
• Account credentials and profile information
• Payment and billing information for transactions
• Physical measurements for styling recommendations
• Style preferences and personal fashion goals

Technical Information: We automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, and how you interact with our platform. This helps us understand usage patterns and improve our services.

Your information serves multiple purposes in delivering our styling services effectively. We use your data to create personalized experiences, process your requests, and maintain the quality of our platform.

Service Delivery: Your personal information and measurements allow our stylists to provide accurate recommendations tailored to your body type, style preferences, and lifestyle needs. We analyze your preferences to suggest clothing items, accessories, and styling approaches that align with your goals.

Communication: We use your contact information to send appointment confirmations, styling tips, product recommendations, and important updates about our services. You can control the types of communications you receive through your account settings.

• Providing personalized styling recommendations
• Processing appointments and service requests
• Sending relevant styling tips and fashion advice
• Improving our services based on usage analytics
• Ensuring account security and preventing fraud

We respect your privacy and limit the sharing of your personal information to essential business operations and trusted partners who help us deliver our services.

Service Partners: We work with carefully selected third-party partners, including payment processors, appointment scheduling platforms, and styling tool providers. These partners only receive the minimum information necessary to perform their services and are bound by confidentiality agreements.

Legal Requirements: In certain circumstances, we may be required to disclose your information to comply with legal obligations, respond to valid legal requests, or protect the rights, property, and safety of our users and business operations.

• Payment processors for secure transaction handling
• Analytics providers to understand service usage (anonymized data)
• Communication platforms for appointment coordination
• Security services to protect against fraud and abuse

We never sell your personal information to marketers or advertisers. Any data sharing is strictly limited to improving your experience with Vozareth's styling services.

You maintain significant control over your personal information and how we use it. We provide multiple ways for you to access, modify, or delete your data.

Access and Correction: You can access and update most of your personal information through your account dashboard. This includes your contact details, measurements, style preferences, and communication settings. If you need assistance accessing or correcting your information, contact our support team.

Data Deletion: You can request deletion of your personal information at any time. We'll remove your data within 30 days of your request, though we may retain certain information for legal compliance or legitimate business purposes such as fraud prevention.

• Review and update your profile information anytime
• Control email and notification preferences
• Request a copy of all data we hold about you
• Delete your account and associated information
• Opt out of non-essential communications

Communication Preferences: You can unsubscribe from marketing emails at any time using the unsubscribe link in our messages or by updating your preferences in your account settings.

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy.

Active Accounts: For active accounts, we maintain your information to ensure continuity of service and to track your styling preferences and progress over time. This helps our stylists provide increasingly personalized recommendations.

Inactive Accounts: If you haven't used our services for 3 years, we'll send you a notification before archiving your account. Archived accounts have limited information retained, primarily for legal compliance and fraud prevention purposes.

Security Measures: All personal information is stored on secure servers located in Malaysia, with encrypted transmission and access controls. We conduct regular security assessments and update our protection measures to address emerging threats.

Your information is primarily processed and stored within Malaysia. In cases where we work with international service providers or partners, we ensure appropriate safeguards are in place to protect your data.

Any international transfers of your personal information are conducted in accordance with applicable privacy laws and include appropriate contractual protections to ensure your data remains secure and private.

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how our website is used.

Essential Cookies: These are necessary for our website to function properly and cannot be disabled. They enable core functionality like secure logins and appointment booking.

Analytics Cookies: We use these to understand how visitors interact with our website, which helps us improve our services and content. This data is collected anonymously and cannot identify individual users.

You can control cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use some features of our website.

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. Your continued use of our services after any updates indicates your acceptance of the revised policy.

For minor updates that don't affect your rights or how we handle your information, we may update the policy without individual notification, though the effective date will always reflect the most recent changes.